Introduction to Operations and Supply Chain Management

For the core course in Operations Management with coverage of supply chain management. Introduction to Operations and Supply Chain Management provides an integrated and comprehensive treatment of both operations and supply chain management.Part I: Creating Value Through Operations and Supply Chains Chapter 1: Introduction to Operations and Supply Chain Management Chapter 2: Operations and Supply Chain Strategies Part II: Establishing the Operations Environment Chapter 3: Process Choice and Layout Decisions in Manufacturing and Services Chapter 4: Business Processes Chapter 5: Managing Quality Chapter 6: Managing Capacity Part III: Establishing Supply Chain Linkages Chapter 7: Supply Management Chapter 8: Logistics Part IV: Planning and Controlling Operations and Supply Chains Chapter 9: Forecasting Chapter 10: Sales and Operations Planning (Aggregate Planning) Chapter 11: Managing Inventory throughout the Supply Chain Chapter 12: Managing Production across the Supply Chain Chapter 13: JIT/Lean Production Part V: Project Management and Product/Service Development Chapter 14: Managing Projects Chapter 15: Developing Products and Services