Mastering Operational Risk

A practical guide, from the basic techniques, through to advanced applications, showing you what operational risk is, and how you can manage it. Mastering Operational Risk provides a step-by-step guide from the basic elements of operational risk through to advanced applications of operational risk management. Focusing on practical applications, it gives you the knowledge needed to understand what operational risk is and puts in place a workable way of managing it.Part 1: Setting the scene 1. What is operational risk? 2. The business case for operational risk management Part 2: The framework 3. Governance 4. Operational risk appetite 5. Risk and control assessment ? 6. Events and losses 7. Indicators Part 3: Advancing the framework 8. Reporting 9. Modelling 10. Stress tests and scenarios 11. Operational risk management and Six sigma Part 4: Mitigation and assurance 12. Business continuity 13. Insurance 14. Internal audit -- the third line of defence Part 5: Practical operational risk management 15. Outsourcing risk 16. People risk 17. Reputation risk