Operations Management: Processes and Supply Chains

For undergraduate and graduate operations management courses. A managerial approach to operations management Operations Management provides students with a comprehensive framework for addressing operational process and supply chain issues and uses a systemized approach while focusing on issues of current interest. The text has ample opportunities for students to experience the role of a manager with challenging problems, cases, a library of videos customized to the individual chapters, simulations, experiential exercises, and tightly integrated online resources. MyOMLab(TM) is not included. Students, if MyOMLab is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN. MyOMLab should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information. MyOMLab is an online homework, tutorial, and assessment product designed to personalize learning and improve results. With a wide range of interactive, engaging, and assignable activities, students are encouraged to actively learn and retain tough course concepts.PART 1. Creating Value through Operations Management 1. USING OPERATIONS TO COMPETE SUPPLEMENT A. DECISION MAKING 2. PROJECT MANAGEMENT PART 2. Managing Processes 3. PROCESS STRATEGY 4. PROCESS ANALYSIS 5. QUALITY AND PERFORMANCE 6. CAPACITY PLANNING SUPPLEMENT B. WAITING LINES 7. CONSTRAINT MANAGEMENT 8. LEAN SYSTEMS PART 3. Managing Supply Chains 9. SUPPLY CHAIN INVENTORY MANAGEMENT SUPPLEMENT C. SPECIAL INVENTORY MODELS 10. SUPPLY CHAIN DESIGN 11. SUPPLY CHAIN LOCATION DECISIONS 12. SUPPLY CHAIN INTEGRATION 13. SUPPLY CHAIN SUSTAINABILITY AND HUMANITARIAN LOGISTICS 14. FORECASTING 15. OPERATIONS PLANNING AND SCHEDULING 16. RESOURCE PLANNING SUPPLEMENT D. LINEAR PROGRAMMING APPENDIX 1. NORMAL DISTRIBUTION APPENDIX 2. TABLE OF RANDOM NUMBERS Glossary Name Index Subject Index MYOMLAB SUPPLEMENTS SUPPLEMENT E. SIMULATION SUPPLEMENT F. FINANCIAL ANALYSIS SUPPLEMENT G. ACCEPTANCE SAMPLING PLANS SUPPLEMENT H. MEASURING OUTPUT RATES SUPPLEMENT I. LEARNING CURVE ANALYSIS SUPPLEMENT J. OPERATIONS SCHEDULING