How to Manage

Cuts right through all the myths and mysteries to get straight to the heart of what it really takes to plan, organise, direct and deliver results.About the author About the fourth edition Chapter 1 Introduction and summary: real managers for the real world 1.1 Rational management 1.2 Emotional management 1.3 Political management 1.4 Management quotient Chapter 2 Rational management skills: dealing with problems, tasks and money 2.1 Starting at the end: focus on outcomes 2.2 Achieving results: performance and perceptions 2.3 Making decisions: acquiring intuition fast 2.4 Solving problems: prisons and frameworks - and tools 2.5 Strategic thinking: floors, romantics and the classics Financial skills 2.6 Setting budgets: the politics of performance 2.7 Managing budgets: the annual dance routine 2.8 Managing costs: minimising pain 2.9 Surviving spreadsheets: assumptions, not maths 2.10 Knowing numbers: playing the numbers game Chapter 3 Emotional managment skills: dealing with people 3.1 Motivating people: creating willing followers 3.2 Persuading people: how to sell anything 3.3 Coaching: no more training 3.4 Delegating: doing better by doing less 3.5 Handling conflict: from FEAR to EAR 3.6 Giving informal feedback: making the negative positive 3.7 Using time effectively: activity versus achievement 3.8 Minding your mind: the management mindset 3.9 Finding your performance zone: learn to thrive 3.10 Learning the right behaviours: what your team really wants Chapter 4 Political management skills: acquiring power to make things happen 4.1 The ten laws of power: achieving PQ 4.2 Taking control: the power of ideas 4.3 Managing change: people, not projects 4.4 People and change: through the valley of death 4.5 Making things happen: managing projects 4.6 The art of unreasonable management: ruthlessness 4.7 Managing your boss: and difficult people 4.8 Managing your career: career is a noun and a verb 4.9 Playing the game: manage the politics 4.10 Achieving and use influence: become the trusted manager Chapter 5 Management quotient skills: managing your journey 5.1 Acquiring MQ: how to learn success 5.2 Employing MQ: uses and abuses 5.3 Decoding the success formula: happy endings Index