Introduction to Hospitality: Pearson New International Edition

Throughout, author John R. Walker invites students to share this industry's unique enthusiasm and passion. The text is organized into five sections: the hospitality industry and tourism; lodging; restaurants, managed services, and beverages; recreation, theme parks, clubs, and gaming entertainment; and assemblies and event management. Each section includes insight from industry professionals, contains up-to-date information on career opportunities, and includes many examples illuminating current industry trends and realities. Extensively revised and updated, this edition contains new photos, new page layouts, and new coverage on topics ranging from sustainability to globalization.PART 1. Introducing Hospitality and Lodging 1. Introducing Hospitality 2. The Hotel Business 3. Food and Beverage Operations PART 2. Beverages, Restaurants and Managed Services 4. Beverages 5. The Restaurant Business 6. Restaurant Operations 7. Rooms Division Operations 8. Managed Services PART 3. Tourism, Recreation, Attractions, Clubs, and Gaming 9. Recreation, Attractions and Clubs 10. Gaming and Entertainment PART 4. Assemblies, Events, Attractions, Leadership and Management 11. Meetings, Conventions, and Expositions 12. Special Events 13. Leadership 14.Tourism