Logistics

The UK's bestselling book on logistics and supply chain management - over 100,000 copies sold. Effective development and management of supply chain networks helps businesses cut costs and enhance customer value. This updated 5th edition is a clear guide to all the key topics in an integrated approach to supply chains. As well as new and updated examples and case studies, there are two new chapters: Routes to Market: Many companies now have to manage multiple distribution channels - this chapter covers strategic issues on how companies "go to market" along with the cost implications of using alternative channels. Service Logistics: As companies begin to sell performance rather than physical product, this chapter explores the implications for logistics management as the need to provide higher levels of service and customer support becomes ever more critical.Preface About the Author Chapter 1 - Logistics, the Supply Chain and Competitive Strategy Chapter 2 - Delivering Customer Value Chapter 3 -Going to Market Chapter 4 - Measuring Logistics Costs and Performance Chapter 5 - Matching Supply and Demand Chapter 6 - Creating the Responsive Supply Chain Chapter 7 - Strategic Lead-Time Management Chapter 8 - The Synchronous Supply Chain Chapter 9 - Complexity and the Supply Chain Chapter 10 - Managing the Global Pipeline Chapter 11 - Service Logistics Chapter 12 - Managing Risk in the Supply Chain Chapter 13 - The Era of Network Competition Chapter 14 - Overcoming the Barriers to Supply Chain Integration Chapter 15 - The Sustainable Supply Chain Chapter 16 - The Supply Chain of the Future