Operations Management

For undergraduate Operations Management courses. This Global Edition has been edited to include enhancements making it more relevant to students outside the United States A broad, practical introduction to operations, reinforced with an extensive collection of practice problems. Operations Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of problems on the market. The problems found in this text also contain ample support-found in the book's solved-problems, worked examples, and myomlab, Pearson's new online homework and tutorial system-to help students complete and understand assignments even when they're not in class. For a briefer version without the business analytic modules at the end of the text, see Heizer/Render's Principles of Operations Management: Sustainability and Supply Chain Management, 9e.Part I. Introduction to Operations Management 1. Operations and Productivity 2. Operations Strategy in a Global Environment 3. Project Management 4. Forecasting Part II. Designing Operations 5. Design of Goods and Services S5. Sustainability in the Supply Chain 6. Managing Quality S6. Statistical Process Control 7. Process Strategy Capacity and Constraint Management 8. Location Strategies 9. Layout Strategies 10. Human Resources, Job Design, and Work Measurement Part III. Managing Operations 11. Supply-Chain Management S11. Supply-Chain Analytics 12. Inventory Management 13. Aggregate Planning and S&OP 14. Material Requirements Planning (MRP) and ERP 15. Short-Term Scheduling 16. Just-in-Time, TPS, and Lean Operations 17. Maintenance and Reliability