Processes, Systems, and Information: An Introduction to MIS, Global Edition

For introductory courses in Management Information Systems Processes, Systems, and Information: An Introduction to MIS, Second Edition provides a concise introduction to MIS with a hands-on approach to business processes. Authored by Earl H. McKinney, Jr. and David M. Kroenke, the text shows students exactly how businesses use information systems and technology to accomplish their goals, objectives, and competitive strategy. Packed with examples of business situations, both real and fictitious, the book helps students understand what business systems actually are-and see why they are so important. The text consists of the five SAP-focused chapters from McKinney and Kroenke's Processes, Systems, and Information: An Introduction to MIS. A pair of appendices after chapters four and five contains SAP process exercises that enable students to get hands-on experience applying what they're learning in the course. This clear emphasis on business processes, and SAP in particular, makes Processes, Systems, and Information: An Introduction to MIS, Second Edition the ideal text for courses attended by students not majoring in MIS.Part 1 Why MIS? 1 Chapter 1 The Importance of MIS 2 Chapter 2 Business Processes, Information Systems, and Information 26 Part 2 Information Technology 47 Chapter 3 Hardware, Software, and Networks 48 Chapter 4 Database Processing 86 Part 3 Operational Processes and Information Systems 123 Chapter 5 Using IS to Improve Processes 124 Chapter 6 Supporting Processes with ERP Systems 151 Chapter 7 Supporting the Procurement Process with SAP 179 Appendix 7 SAP Procurement Tutorial 207 Chapter 8 Supporting the Sales Process with SAP 224 A ppendix 8 SAP Sales Tutorial 249 Part 4 Dynamic Processes and Information Systems 267 Chapter 9 Collaboration and IS 269 Chapter 10 Social Media and IS 301 Chapter 11 Business Intelligence and IS 328 A ppendix 11 SAP Business Intelligence Tutorial 359 Part 5 MIS Management Processes 363 Chapter 12 MIS Management Processes: Process Management, Systems Development, and Security 364 Application Exercises 398 Glossary 417 Index 000