The Top 50 Management Dilemmas

Struggling to motivate your staff? Looking for ways to make your meetings more effective? Battling to get a decision from colleagues? Every manager, every day, at every level takes on challenges and problems that can be tricky to solve. You're busy and you want quick answers that are guaranteed to work. The Top 50 Management Dilemmas provides help on the most common hurdles that managers face. It will help you understand every situation better so you know exactly what to do, fast. Whatever your challenge - an individual, your team, external clients, conflict, change or power - you'll discover how to: *Get things done quicker, better and right - quickly understand what you need to do to get the best results *Develop stronger relationships - get the best from others, manage your team better and transform your dealings with clients *Build your problem-solving toolkit - avoid getting stuck and develop a powerful set of skills *Boost your reputation - be known as an adaptable, flexible and forward-thinking manager who always delivers This incredibly handy book has been specially written to ensure you can get to the best solution, in the quickest time, whatever the scenario. 'A must read for busy managers who want pragmatic, easy to implement solutions to management challenges.' Samantha Rockey, Group Leadership Development Executive, SABMiller plc 'Does what it says on the tin ... clear guidance on what to do and what questions to ask'James Percival, Vice President, Operations Finance EMEA, Hilton Worldwide 'An incredible tool to have at your fingertips'Mark Eastham, Multi Channel Director, Carphone Warehouse 'At last a management book that is full of practical advice not theory!'Brian May, Chief Executive, Renew Holdings Plc 'This extremely practical and easy to read management book is aimed at the busy manager who is able to dip into the book to seek advice on particular issues.'Ed Goodwyn, Partner, Pinsent Masons LLPCONTENTS About the authors Introduction 1. Challenges with individuals Low motivation Lack of confidence Constantly rejects feedback Lack of competence Unethical behaviour Unobserved but reported disrespectful behaviour High performers who are high maintenance Personal turmoil Difficult and delicate conversations Delegation and letting go Dominant people Passionate or stubborn people 2. Challenges with teams An under-performing team Lack of trust Fear of allowing conflict in a team A team that avoids accountability Preferential treatment Silo mentality Managing a virtual team Meetings that stagnate Meetings that derail 3. Challenges with externals Their unrealistic expectations Elusive or unresponsive behaviour Patronising or arrogant styles Constantly changing goalposts Company merger or acquisition 4. Challenges around conflict Individuals who avoid conflict People who don't show emotion Emotional people Competitive behaviour Passive-aggressive behaviour 5. Challenges around change Covert resistance to change Overt resistance to change Denial People who are too comfortable Maintaining the team's high-energy change culture 6. Challenges around power, politics and influence Limited access to stakeholders Building your personal brand Getting a decision Organisational politics Managing up or across Being micro-managed Someone who is holding you back 7. Challenges for yourself Receiving difficult feedback Situations where you don't know the answer Dealing with your own mistakes and poor decisions Feeling under-equipped The loneliness of management Having your authority or ability questioned Asking for a raise or promotion Index